Vivoactive 3 Music, Wi-Fi, Black with Black Band
RETURNS POLICY
Make a Return
Submit your online return request to our Returns Center. Online returns follow our standard policy below and are subject to approval.
Eligibility for Returns and Exchanges.
Our Returns Policy covers all products available in our webstore, including bikes, parts, components, and accessories. You can initiate a return request within a 30 day period after your purchase. Each return is subject to review by our staff.Once the return is approved, we will start the refund process. Epic Cycles reserve the right to decline a return if, at our discretion, we find that the policy is being misused or abused.
Refunds:
Upon receiving your returned item, we are committed to processing your return as efficiently as possible, typically within 5 to 7 business days. You will receive an email confirmation once the return is processed and/or approved/rejected. The refund will then be initiated, and you can expect to receive it within approximately 72 hours, depending on your original form of payment. The refund amount will be equivalent to the original purchase price of the returned item, inclusive of applicable tax, but excluding any shipping and handling charges. If the original payment method is not accessible, refunds will be made in store credits.
Non Refundable Items:
- Shipping and Assembly fees are non-refundable.
- No returns on "Final Sale", “Pre-Order” or "Special Order" “Custom Bike” items.
- All refunds require an original receipt. For returns without an original receipt, we may, at our discretion, issue a Gift Card.
Refunds are not available on items purchased through our "Special Order Catalog", These are items that we do not carry in stock and since we source them specifically to fill a "Special Order", these sales are final.
Returns and Exchange process:
Bikes, Parts, Components & Accessories:
For new, unused gear, please return it in the same condition you received it, with the original box and/or packaging, including tags where applicable, and everything else that was included with your purchase, such as manuals, warranty, and other accessories. washed items do not qualify as new / unused.
When sending back your items, please take the necessary care in packaging them securely. The responsibility for covering the costs related to repairing items damaged during return shipping due to improper packaging lies with the customer.
We appreciate your cooperation in adhering to these return instructions. If you have any questions or need further assistance, our team is here to help you with the return process.
For store credits:
Store credits issued for returned products will remain valid for one year from the date of issuance. We recommend using your store credits within the respective time frames to ensure you make the most of your benefits. Should you have any questions or need assistance with your credits, feel free to reach out to us for support.
Return Shipping process:
To initiate a return, you'll need to send an email to info@epic-cycles.us and follow the instructions below
1. Packaging: Carefully repack the item in its original packaging if available. If not, please use a box and secure the item with appropriate padding to prevent any damage during transit.
2. Labeling: Print the return shipping label previously emailed to you and affix to the package. Ensure the label is clearly visible and securely attached. Make sure to remove any other labels or shipping tags attached to the package.
3. Drop-off: You can drop off the package at the nearest provided carrier location.
3. Scheduling Pickup: Visit the provided carrier website or call their customer service to schedule a pickup at your convenience.
Warranty:
Please email orders@epic-cycles.com. To ensure you have a valid warranty issue and to help get it resolved as quickly as possible, please make sure your email and item falls within the following guidelines:
Item displays a manufacturer defect and has not been damaged as a result of natural wear and tear or accidents.
The order was delivered more than 30 days ago. Please contact a Gearhead with any questions about orders that were delivered within the last 30 days.
Please provide as much detail as possible in your email. Include the order number, purchase date, product brand, and a brief description of the issue. Most importantly, please attach photos of the item, including the defective area. Requests must have pictures included in order to be processed. Once you email our team, you will receive an email informing you of the current response time. Keep in mind some brands will require you to deal with them directly on your claim
This product is available for Pickup on these stores:
- Houston, TX
- Denver, CO
- Delray Beach, FL
- Solana Beach, CA
Note that your product will be available for pickup in 72 hours.
We provide shipping options for the majority of apparel and accessories, typically within 3 to 5 business days. In the case of bikes, we offer Economy, Standard, and Express Shipping, each available with or without Epic Pro Assembly.
What does our Epic Pro Assembly mean? The bike will be built, tuned up, and expertly packaged. The only items you will need to finalize installation are the handlebar, seatpost, and front wheel. Please keep in mind some tools are necessary in order to finalize this.
It's important to note that, at present, we do not offer shipping services outside the 50 U.S. states. If you have any questions about shipping, please don't hesitate to contact us.
Online Sales: (888) 366-8083
Our Epic Experts can help you choosing the best product for you.
Just contact us on our chat.
From playing sports to playing your favorite songs, vívoactive 3 Music is the smartwatch for your active life. It features on-device music storage, so you can bring your tunes along for every workout. This sporty smartwatch has wrist-based heart rate and more than 15 preloaded sports apps, so you can choose how you like to get fit. Built-in GPS lets you accurately record outdoor activities.
GPS Smartwatch with Music Storage and Playback
- Easily download up to 500 songs to your watch, and connect with Bluetooth® headphones (sold separately) for phone-free listening
- Garmin Pay™ contactless payment solution¹ lets you make convenient payments with your watch, so you can leave your cash and cards at home
- Customize with thousands of free watch faces, apps and more from our Connect IQ™ store
- More than 15 preloaded sports apps, including yoga, running, swimming, strength training and many more; use preloaded workouts, or create and download custom ones
- Monitor your fitness level with VO2 max and fitness age estimates, plus keep an eye on how you handle stress
- Battery life: up to 7 days in smartwatch mode and up to 5 hours in GPS with music mode
Your Watch, Your Music
With storage for up to 500 songs, vívoactive 3 Music puts the “beat” in your daily mission to beat yesterday. Use their Garmin Express™ software to easily transfer music from your computer, and then queue up your favorite songs for easy listening through Bluetooth-enabled headphones. You can even download select music service apps from their Connect IQ store, and then sync your customized playlists to your watch for offline ad-free listening. Now you really can leave your phone behind when you work out, because the music that helps keep you moving is right on your wrist.
Pay Your Way
The vívoactive 3 Music smartwatch features Garmin Pay, which lets you pay for purchases with your watch. Use it just about anywhere you can tap your card to pay. So, you can leave your wallet behind without missing out on that post-run caffè latte. Just tap and go.
Connect IQ Store
Download custom watch faces, add data fields, and get apps and widgets from the Connect IQ Store.
Play More Sports
With more than 15 preloaded sports apps, finding a fun way to stay active is easy. Hit the golf course, go for a bike ride, take a yoga class, or even try your hand at stand-up paddle boarding. When you head outside, built-in GPS lets vívoactive 3 Music track the details of your chosen activity — with no phone connection required. From snowboarding to swimming and at least a dozen other options in between, this watch is the perfect playmate.
Fits You and All You Do
Feel free to take this watch outside in all kinds of weather. Not only is it safe for swimming and showering, its Garmin Chroma Display™ is easy to read — even in direct sunlight — and housed under extra-durable glass. Comfortable, convenient and easy to see — vívoactive 3 Music just fits.
Download and Create Workouts
Keep your workout schedule fresh. Choose from preloaded ones, or create your own custom running, cycling, cardio or strength workouts, and download them to your watch. Then, your smartwatch will keep track of the exercises, reps, sets and rest time for you.
Daily Fitness and Stress Tracking
With help from Elevate™ wrist-based heart rate technology, vívoactive 3 Music lets you monitor key aspects of your fitness and stress to show how your body responds under various circumstances. For example, it’s able to estimate your VO2 max and fitness age, important indicators of your physical fitness that can often improve over time with regular exercise. It also tracks your heart rate variability (HRV), which is used to calculate and track your stress level. vívoactive 3 Music can make you aware when physical or emotional sources cause your stress level to rise so you can find a way to relieve the pressure. 
Always Connected
Life doesn’t have a pause button, so stay connected with your vívoactive 3 Music smartwatch while you’re playing hard or working out. Once paired with your compatible smartphone, you’ll be able to receive and even respond to text messages and see social media updates, emails and more right on your wrist. Find your phone, access music controls, and let friends follow your outdoor sports with the LiveTrack feature. Your finished activities will even automatically upload to their Garmin Connect™ online fitness community.
Share and Compete
Syncing your activities to Garmin Connect is for more than just storing your data. Garmin Connect is a thriving online community where people on the go can connect and compete by joining challenges, encourage each other’s successes and even share their triumphs via social media. Garmin Connect is free and available on the web or on your compatible smartphone.
Choose From Millions of Tracks
You’ll never get bored with your workout playlist when you can change it up anytime. vívoactive 3 Music is compatible with some of your favorite streaming services — and more are being added all the time. If you have a premium membership to these compatible services, then every track in their massive library is yours to download for offline listening on your watch.
Try These Top-notch Headphones
When you’re taking your tunes on the go, make sure you have the right headphones for the job. vívoactive 3 Music pairs effortlessly with a wide variety of Bluetooth wireless technology-enabled headphones, and we’ve identified some great options for you, including buds that stay firmly in place during your most intense runs and have long-lasting battery life.
Track Your Cycle
Get a better understanding of your body using the Garmin Connect menstrual cycle tracking feature. Use it to track cycle details, log physical and emotional symptoms and record personal notes for regular, irregular and menopause transition cycle types. You’ll get education about training and nutrition during each phase of your current cycle, too. With the Connect IQ app, you’ll get cycle updates — such as period reminders, cycle details and symptoms logged for the day — delivered to your wrist.
Safety and Tracking Features
If you feel unsafe or if your watch senses that an incident occurred, assistance and incident detection features send your location to emergency contacts. Incident detection is enabled by default for select activity profiles only.
